Tracking for Firmhouse

Server-side tracking

To set-up server-side tracking for your store, a new user for Eyk will need to be added in the Firmhouse project. We’ve written down the steps to take below.

Create a new Firmhouse user for Eyk

🤝 We’re here to help! Know that the Eyk team is available for hands-on support to guide you to a fully first-party tracking setup

1. Step 1: go to the team members page

   In your Firmhouse project, click on Team members, located under Settings in the menu on your left side

   
2. Step 2: send invite

   Click on the Invite new member button in the top-right corner. A pop-up will open. Please enter the email address [e-mail] and click Invite

   
3. Step 3: notify your Eyk contact

   You will now a screen similar to the one below. Please let your contact person at Eyk know that the invite has been sent. After the Eyk team accepts the invite continue with step 4 below 👇

   
4. Step 4: change role to project manager

   When the Eyk team has accepted the invite, the role of the [e-mail] user should be changed. Click on the Edit button to open the pop-up. Then select role Project manager and click Save changes to save

   

   

All done ✅